Shipping & Delivery
Shipping is free of charge for orders worth Rs 350 and above all for prepaid orders. Transactions of Rs 349 or lower shall incur a very small convenience charge of Rs 50. There is a small COD charge of Rs. 30 for all orders below Rs. 499. Free cash on delivery for any order value above Rs. 500 and more.
If you have purchased online, with a Credit, Debit, or Cash card, you will receive an order receipt and product delivery information email as soon as the order is placed. We normally ship-out all orders within 24-48 hours but some products orders will take 5-7 days time due to corona impact. Finally delivery time will vary based on location.
We have partnered with many courier services for the shipment of products across India and DHL courier services for international shipments. Depending upon your location and reach, we also make use of several other trustworthy domestic service providers to deliver products.
Though the Fatfatiya website itself does not have any option to cancel an order once the payment is made, you can definitely get in touch with our on email us at firstname.lastname@example.org at the earliest (within 24 hours of placing the order) with your Order No. to cancel it. If your order has not been processed, we can cancel it and refund the amount.